RFTS Regional Care Coordinator

Children’s Home Society of WV is seeking a full-time Regional Care Coordinator to coordinate and supervise the Right From the Start program and staff at a regional level. This position provides direction to and monitors agencies providing services to clients in accordance with project standards and protocols. While there is no on-call responsibility with this position, a considerable amount of travel is required.

Right From The Start (RFTS) is a statewide program that helps West Virginia mothers and their babies lead healthier lives by offering home visitation services with a Designated Care Coordinator (registered nurse or licensed social worker). Services are provided at no cost and support mothers, their new babies, and their families by helping create a safe, nurturing home. Designated Care Coordinators discuss any questions and concerns the client may have and help find needed resources.

What you will be doing:

• Comply with Right From the Start (RFTS) program guidelines to administer a regional system for eligible pregnant women and infants.
• Direct the day-to-day operation of the RFTS program at the regional level.
• Provide project administration, coordination, direction, and training to ensure that project goals and objectives are identified, met, and evaluated.
• Supervise program staff and ensure efficiency.
• Assess and refer clients to a Designated Care Coordinator in a timely manner.
• Recruit, provide direction for, and negotiate appropriate agreements with identified individuals/agencies to ensure that eligible clients can access medical care, health education, and nutrition services, providing an array of choices for clients to choose from.
• Provide education, consultation, and support to medical providers and other professionals to facilitate delivery of timely services to eligible clients.
• Provide education, consultation, and support for individuals or agencies who provide direct RFTS services.
• Participate in community outreach activities as a means of promoting the program and engaging with other service providers.
• Maintain information systems for risk assessment and client tracking.
• Track and review client records to ensure appropriate care throughout client involvement with the program and at discharge.
• Ensure the timeliness, accuracy, and grammatical construction of all reports and correspondence.
• Work cooperatively with the WV Department of Health and Human Resources’ Office of Maternal, Child, and Family Health to ensure the smooth operation of the RFTS program.
• Ensure that all activities and services are conducted in a manner that is sensitive to and shows respect for the culture and ethnicity of the families and children the agency serves.

What you will bring to the table:

• Passion and determination.
• Positive attitude and team-oriented spirit.
• Willingness to pursue growth and learning.
• Strong problem-solving skills and ability to multitask.
• Ability to build and maintain professional helping relationships.
• Desire to make a positive impact on the life of a child.

What you will need:

• Master’s degree in Social Work or RN with a current social work or nursing license required.
• At least 3 years of experience in obstetrics and infant nursing or social work preferred.
• Previous supervision and administrative experience preferred.
• Basic computer and data entry skills.
• Valid driver’s license and automobile insurance coverage.
• Criminal Background Check and Child Abuse Registry Check.
• Ability to understand and support the values of family-centered services, which include committing to family stability and the development of skills in assessing risk to children to ensure safety.
• Willingness to commit to the vision of permanency for every child.